Download

Please download the Accxia LogViewer from the following location: Accxia App Store

Installation

The logviewer is a simple administration plugin without changing anything in your JIra installation it is purely for showing data.

To install the addon, login with administrator privileges and go to the Jira / Confluence settings and Manage Apps.

Click on "Upload App"

Choose the downloaded .jar file and click on upload

The installation is done. A license key is not needed for the LogViewer


Create your Userpeak for Jira

To create your logfile or userpeak open the LogView Config or enter the following URL:

http(s)://your-jira-instance-url/plugins/servlet/mainviewer


  • Enter the correct "logDir". If Jira is installed in the default path all "access.log-file" are in the application directory in "/opt/atlassian/jira/logs". Enter the correct path and click on "Save Settings"
  • Attention! Please do not change anything in the default "RegEx" this regular expression is setup to analyse the Jira-Access-Logfiles!
  • If there are any problems with the RegEx, please ask us



  • Choose the amount of Logfiles you would like to analyse. The relevant logfiles are all access_log.2021xxxxxx. You can choose all the dates from the period you would like to analyse.


  • Click on "Analyse" and wait until the choosen logfiles have been listed in the result-field.
    If an analysis has already been carried out, first click on reset (button below)




  • Behind the analysis field it is shown whether the data from all nodes has been analyzed.


  • The user peak can be viewed directly in Jira using the View JSM or Jira Chart buttons. A PDF can be downloaded from the chart view.

  • The respective CSV files can be downloaded using the JSM or Jira Results buttons.

    From these, the user peak can be determined using Excel.
    -> goto Working with your generated results.csv



Create your Userpeak for Confluence

To create your logfile or userpeak open the LogView Config or enter the following URL:

http(s)://your-confluence-instance-url/plugins/servlet/mainviewer

  • Enter the correct "logDir". If Confluence is installed in the default path all "confluence_access.log-file" are in the application directory in "/opt/atlassian/confluence/logs". Enter the correct path and click on "Save Settings"
  • Attention! Please do not change anything in the default "RegEx" this regular expression is setup to analyse the Confluence-Access-Logfiles!
  • If there are any problems with the RegEx, please ask us



  • Choose the amount of Logfiles you would like to analyse. The relevant logfiles are all confluence_access_log.2025xxxxxx. You can choose all the dates from the period you would like to analyse.



  • Click on "Analyse" and wait until the choosen logfiles have been listed in the result-field.



  • Behind the analysis field it is shown whether the data from all nodes has been analyzed.



  • The user peak can be viewed directly in Confluence using the View Charts buttons. A PDF can be downloaded from the chart view.

  • The csv files can be downloaded using the results button.

    From these, the user peak can be determined using Excel.
    -> goto Working with your generated results.csv



Working with your generated results.csv

Instructions for manual creation with Excel: 


To evaluate your results.csv an import into Microsoft Excel (only works with Microsoft Office for Windows, not with Microsoft Office for Mac) is necessary. Just opening the csv-file in Excel will not work. It needs to be imported!