• IUM4Cloud-Jira can also be tested under the Free Plan. Jira Service Management with Free Plan is also required.
  • Create an api token with the specified org admin account


  • Create an api token for the organization


  • Create a new group without any product access (IUM Settings: Group Disable)
  • Create a new group with Jira product access (IUM Settings: Group Enable)
    (this group should not have any further product access)
  • Install IUM from the Marketplace
  • Be instruct users to install the IUM browser extension

    The IUM extension is required for the proper functioning of IUM4Cloud Jira.