Accxia Manuals & Help

Preparation (Forge)

  • IUM4Cloud-Jira/JSM can be tested under the Standard Plan (Jira and/or JSM). Jira Product Discovery with Free Plan is also required.

  • Create a Atlassian Organisation API Key (without scopes)
    Pay attention to the validity of the Atlassian Organisation API Key.
    If the admin token has expired, IUM will no longer work until a new API key has been added.

    org api.jpg


  • Create a new group each time for Jira and / or JSM with Jira Product Discovery - contributors product access (IUM Settings: Software Group Disable, Service Group Disable)
    IUM does not allow more users in each IUM user group than the IUM license permits. In the free version, this is 5 test users for each.
    Any excess users will be removed from the groups!

    The existing normal user group should "not" be selected here.

    jpd.jpg


  • Create a new group with Jira - user product access (IUM Settings: Software Group Enable)

    jira.jpg


    (this group should not have any further product access, only to Jira as user)

  • Create a new group with JSM - agent product access (IUM Settings: Service Group Enable)

    jsm group.jpg


  • IDLE session duration
    The value should not be set too low to avoid problems caused by premature session loss due to inactivity.
    If the session time has expired, then redirection to the previous URL is not possible when logging in again.

    session idle.jpg

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